About us Feedback form Would you like to tell us something good, have a complaint or do you think something needs changing? We want to hear about any good news, concerns or ideas you may have. There are many ways you can tell us. One way is using our simple feedback form. MY Trust is committed to providing a quality service for young people and our partners and working in an open and accountable way that builds the trust and respect of all our stakeholders. One of the ways in which we can continue to improve our service is by listening and responding to the views of young people, parents/carers, our partners and other stakeholders, and in particular by responding positively to feedback and complaints, and by putting mistakes right. If you would like to make a formal complaint, then please read our complaints procedure.